We offer certain designers collections on Pre-Order for our online customers. This means you are able to purchase an item before we receive it.
We can only offer an estimate on the delivery window. Please note due to COVID, there is potential for delivery dates to be extended as overseas flights are being delayed and stock production is being affected. We will contact customers directly if any delays occur and ensure updates are relayed as we receive them.
If you have purchased a pre-order and the stock is unable to be supplied due to COVID production complications, we will contact you directly and process a full refund for your order. Please refer to our refund terms and conditions here or contact us directly at email@example.com for any queries.
Once we receive the item/s from the supplier, pre-orders are sent to customers on the same day.
You can cancel a pre-order at anytime for a full-refund.
If you have any questions about Pre-Order please call 03 442 1355, or email us.